Delivery

Our Delivery Services

We deliver to the UK. We typically charge £4 for standard delivery for orders under £75, and free delivery above £75.

Typical Despatch Times

Orders received by 5pm on a working day are usually processed that day and the collection booked with the Royal Mail for their next business day (Mon – Sat).

At particularly busy times (e.g. run-up to Christmas) we may take a little longer to despatch.

Levels of Service

We offer three levels of service:

  • Standard – usually Royal Mail Second Class – typically £4 though less for some small items
  • Tracked Delivery – usually Royal Mail Tracked 48 – £6
  • Courier or Royal Mail Tracked 24 – £7

Please see the more detailed explanation below.

Standard Delivery

We usually use a Royal Mail second class service. For some parcels we will, at our discretion, provide a free upgrade to a tracked or courier service.

The charge is £4, though for a number of small items we charge less.

The Royal Mail collect and deliver Monday – Saturday. They state here that for the second class service they aim to deliver in 2 or 3 working days.

Tracked Delivery

We usually use a Royal Mail Tracked 48 service. For some parcels we will, at our discretion, provide a free upgrade to a courier service.

The charge is £6.

The Royal Mail collect and deliver Monday – Saturday. They state here that for the Tracked 48 service they aim to deliver in 2 to 3 working days.

Courier or Royal Mail Tracked 24

The service used will depend on the delivery address and the contents of the order.

We have found the Royal Mail to be pretty reliable recently and so they are often our first choice. If we choose a courier service, it will typically be an APC Next Business Day service for parcels to mainland Britain excluding the Scottish Highlands.

The charge is £7.

The courier collect and deliver Monday – Friday and offer a ‘next business day’ service. The Royal Mail collect and deliver Monday – Saturday and state here that for the Tracked 24 service they aim to deliver on the next working day.

The order must be placed before 5pm if you expect despatch on the next business day.

Local Delivery

For postcodes starting ‘CB24 9’ – which are within walking distance of us – we charge £1 for orders under £10 and free delivery from £10. Sometimes we deliver within a few hours of receiving the order; almost always delivery is within 24 hours. We usually text you to arrange a convenient time, so please leave a mobile number.